Welcome to
La Prometida
You’ve arrived. Breathe in. Everything else can wait.
This page has all the essentials to make your stay effortless — from WiFi to where to get a coconut on the beach.
If you ever need anything, we’re around. But for now, settle in. You’re home.
Essentials
Network: Connect to the name of your villa, suite or home.
Password: HOTELDEPLAYA
Main for code:
123678#
We have a front desk, if you need something just let us know there or text us on WhatsApp.
Front desk hours: 7am to 8pm
After 9pm you can reach this number for emergencies:
Daily cleaning: between 10am and 12 pm.
But if you don’t want to receive housekeeping service, you can request us a “do not disturb” card.
Breakfast is served by the pool from 7:30am to 9:00am.
Everything is homemade, fresh and unhurried. Let us know any allergies or diet restrictions.
Each day, we provide one complimentary bottle of filtered water in your room — replenished daily.
Additional bottled water is available for purchase in your minibar.
Open 24 hours. No reservation needed — just quiet enjoyment.
You can find the pool towels in your room.
Little Extras
A curated selection of wines, cocktails, drinks and beers.
Prices are listed inside, and you can pay at checkout.
Want a massage on your deck?
We work with a local therapist we trust deeply.
Check prices here, and ask us to book it.
Celebrating something?
We can prepare a special setting in your room — flowers, candles, wine.
Just ask, if you need it.
If you’d like to capture your time here or you’re interested in a professional photo shoot, we can recommend to you some photographers.
Andrea, our co-founder, is also a photographer. So if you want, you can check out her work here.
Explore More
Don’t know where to eat, swim or walk barefoot?
We made this for you → Beyond the Gate
- Jaguar Rescue Center
- Bribri cacao tour
- Horseback riding on the beach
- Snorkeling in Cahuita
- Bike rental to explore the coast
- Tours from Local Bird
- Order a bottle of wine and read under the covers
- Book an in-room massage
- You can ask for a cooking class or a salsa class.
- Do nothing (highly recommended)
Checkout & Final Notes
11:00am. Let us know if you need a little more time — if we can, we’ll accommodate.
Forgot something? Just reach out.
If you’d like to leave a tip for our housekeeping team, there’s a small envelope in your room.
Every bit is appreciated.
- Lost key will have a charge of $80.
- Please use the drying rack outside for wet items.
- Please use area outside the main door for smoking, as we are a non-smoking property. Smoking in the room or deck will incur a $200 fine.
- Please leave the coffee tray outside once finished.
- Please throw paper and hygiene items in the trash, not the toilet.
- Only registered guests are allowed in. Visitors are not permitted.
- Please do not do laundry in the room.
- This area is known to have rip currents. Please be careful when enjoying the beaches.
- Keep an eye on your belongings while at the beach.
Discover our exclusive
experiences with
Local Bird.
Discover our exclusive experiences with Local Bird.
Hand-picked tours to enjoy the Caribbean at its best.
Click to see available tours.